Spoke with Zain the store manager, very informative and helpful, took her time to explain diamond grades and quality.
5 stars
Sophia And Madiah was wonderful!!! They greeted me with a smile and was very friendly and answered all of my questions!! Thank you guys so much! Outstanding Customer Services !!
first off i don't understand why people are saying workers at this store are pleasant as every time i've been in they seem annoyed i'm there... this last visit is it for me... i brought in my ring and necklace for inspection and the girl BrOKE MY CHAIN cleaning it and gave me attitude after... ummm YOU BROKE IT!!! seriously? then she gave me a chain 2 inches shorter... i don't want a shorter chain i want my original length... then was annoyed again i asked for the same length.... after all this she had the AUDACITY to tell me i had a 100 dollar certificate if i'd like to buy something basically... are you f'ing kidding me?!?! had she not been rude i was actually going to buy something for a graduation present but i be damned if you're getting commission off me after how you treated me... i purchased from james avery instead... then when my husband went to pick up, and his name was listed on the slip btw, they gave him a hard time about picking it up... this is the only kay's i've ever had problems and every visit is a frustration.... and two days after picking up my chain it's broke AGAIN!!! ive worm this chain daily for 6 months no issue until that woman broke it.... i'm done with this kays and will be going to baybrook from now on
Kay Jewelers is a US Jewelry Store based in Pearland, Texas. Kay Jewelers is located at 11200 Broadway St Suite 700, Pearland, TX 77584, USA.
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